Registered NGO · Serving communities since 2004
Operations

Records Management and Retention Policy

Keeps organisational records accurate, secure and available for their required period.

Applies to

Governing Body members, employees, consultants, volunteers, interns, facilitators and contractors where the subject relates to their role.

Records covered

  • Governing Body minutes and approvals.
  • Registration, tax and statutory records.
  • Accounts, audit files and donor agreements.
  • Project, procurement and contract records.
  • Employment, volunteer and intern records.
  • Consent, participant and safeguarding records.

Retention schedule

The responsible team records the legal, tax, donor, employment and programme requirement for each record class in a retention schedule. If two periods apply, the team uses the longer period unless law requires another result. A legal hold or active complaint suspends routine deletion for relevant records.

Storage and access

Punjabi Samvad stores records in an ordered system, limits access by role and protects originals from loss or unauthorised change. It keeps safeguarding, complaint, health and identity records separate from general programme files.

Disposal

At the end of the retention period, the record owner confirms that no hold applies and uses secure deletion, shredding or another method suited to the record. The organisation keeps a disposal log for sensitive or material records.

Punjabi Samvad follows applicable law where it sets a stricter rule or a different process. This public page does not replace a statutory committee order, employment term, funding agreement or signed internal procedure.